Managed AI call answering · Melbourne

Your calls.
Answered.

You've got work to do.

ANSWERED Co. answers when you can't, finds out what the customer needs and sends the enquiry straight to your phone.

Your number stays the same. We set everything up.

Managed AI call answering for Australian trade and service businesses.

  • Your existing number
  • Australian voice
  • Managed for you
  • After-hours coverage
  • No lock-in

New enquiry — urgent

James M.

Richmond VIC

Burst pipe underneath kitchen sink. Water currently running.

04XX XXX XXX

Called 7:42pm

The problem

The phone doesn't stop because you're busy.

You're underneath a sink.

Driving between jobs.

Talking to another customer.

Up a ladder.

Finished for the day.

Meanwhile, someone else is calling because they need a plumber, electrician, technician or repairer.

If nobody answers, they don't always leave a voicemail.

They call somebody else.

ANSWERED Co. gives those calls somewhere to go.

What happens when you don't pick up?

Four steps. No customer left hanging.

1

The customer calls you

They use your normal business number.

2

You're unavailable

You're busy, already on another call, outside coverage or finished for the day.

3

ANSWERED answers

The caller is greeted in your business name and asked what they need.

4

You get the enquiry

Their details, job, location and urgency are sent straight through to you.

No new customer-facing number. No phone menu. No voicemail hunt.

See How It Works →
The text you get

Know why they called before you call back.

New enquiry — urgent

James M.

Richmond VIC

Burst pipe underneath kitchen sink. Water currently running.

04XX XXX XXX

Called 7:42pm

You're not calling a mystery number back wondering what they wanted.

You already know.

Built for your business

Built around your business. Not ours.

ANSWERED isn't handed to you as a blank piece of software.

We configure it around:

Your services

What you do — and what you don't do.

Your service areas

Where you work and where you don't.

Your hours

When you answer and when we should.

Your urgent calls

What needs immediate attention.

Your common questions

The things customers repeatedly ask.

Your rules

What the answering service should say, collect or hand back to you.

We build it. We test it. You hear it before your customers do. Then we keep it tuned.
Who it's for

Made for businesses that can't sit beside the phone.

ANSWERED Co. works particularly well for:

Plumbers Electricians Heating & cooling Roofers Locksmiths Glaziers Towing Pest control Maintenance services Landscaping Other field-service businesses

On the tools?

Stay there.

We'll get the phone.

How you use it

Use it when you need it.

You don't have to hand every call to ANSWERED.

A lot of businesses start with the gaps.

Missed calls

You get first chance to answer. If you can't, we pick up.

After hours

Finish work without sending new enquiries straight to voicemail.

Busy calls

Already talking to somebody? The next caller can still be answered.

Weekends

Stay reachable without spending the weekend attached to the phone.

About the technology

Yes, it uses AI.

We'd rather tell you plainly than dress it up.

ANSWERED uses conversational AI to speak with callers.

But you're not buying an AI platform.

You're buying a managed answering service.

We build it around your business, test it, monitor it and adjust it.

You don't spend your evenings configuring prompts or learning another dashboard.

Hear it yourself.

Pretend you're a customer and make a call.

Call the ANSWERED Demo →
14-Day Managed Pilot
$99

We'll build a working version for your business and let you test it with real calls.

If you continue after the pilot, the $99 is credited against your first month.

Start Your Pilot →

No long contract.

Standard plan

Then $349/month.

Our standard managed plan includes:

See Pricing →
The maths

One captured job can change the maths.

You don't need ANSWERED to generate hundreds of calls.

You need it to catch some of the enquiries you were already paying, working and marketing to create.

That's why we don't just tell you how many minutes were used.

We show you what came through.

Calls answered.

Enquiries captured.

Work recovered.

Try it

Still not sure?

Good.

Don't trust website copy.

Call it.

See what happens when you pretend to be one of your own customers.

Hear ANSWERED in Action →

Your next job might already be calling.

Keep working.

We'll answer.

Hear it for yourself. Call 0456 390 383 — pretend you're a customer, ask whatever a customer would ask, then decide.